Privacy Policy

Effective Date: 12 May 2026
Website: regles.store
Company: Regle Sdn Bhd

At Regle Sdn Bhd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, place an order, or interact with our services.

By using this website, you agree to the terms stated in this Privacy Policy.

1. Information We Collect

When you make a purchase or submit information through our website, we may collect the following personal data:

Full name
Billing and/or shipping address
City
State
Postcode
Phone number
Order details, including selected product, size, quantity, and total payment amount
Payment method selected
Any other information submitted through our website, checkout page, or customer support channel

We may also collect non-personal information such as browser type, device information, IP address, pages visited, and website usage data for security, analytics, and website improvement purposes.

2. How We Use Your Information

Your personal information may be used for the following purposes:

To process and manage your order
To arrange delivery or self-pickup
To contact you regarding your purchase
To confirm payment and order details
To provide customer support
To send order updates, delivery updates, or pickup instructions
To improve our website, checkout experience, products, and services
To prevent fraud, misuse, or unauthorised transactions
To comply with legal, tax, accounting, or regulatory requirements

We will only use your information for legitimate business purposes related to your order and customer experience.

3. Payment Information

Payments on our website may be made through available payment methods such as online banking, e-wallet, and DuitNow QR.

We do not store your full banking details, online banking password, debit card details, credit card details, or e-wallet login information on our website. Payment transactions are processed through third-party payment gateway providers.

Any payment information you provide during checkout is subject to the privacy policy and security practices of the relevant payment provider.

4. Shipping and Self-Pickup

For delivery orders, we may use your name, phone number, and shipping address to arrange postage or courier delivery.

For self-pickup orders, we may use your name, phone number, and order details to confirm your pickup arrangement.

You are responsible for ensuring that all delivery or pickup information provided during checkout is accurate and complete.

5. Sharing of Personal Information

We do not sell, rent, or trade your personal information to third parties.

However, we may share necessary information with trusted third parties only when required to complete your order or operate our business, including:

Payment gateway providers
Courier or delivery service providers
Website hosting providers
IT and website support providers
Customer service or order fulfilment team
Legal, accounting, or regulatory authorities where required by law

Only the necessary information will be shared for the relevant purpose.

6. Marketing and Promotions

We may use your contact information to send updates related to your order, promotion, campaign, product launch, or special offer from Regle Sdn Bhd.

You may request to stop receiving promotional messages from us at any time by contacting us.

We will not send unnecessary marketing messages if you have opted out.

7. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve your browsing experience, remember your cart, analyse website traffic, and support advertising or marketing activities.

Cookies may help us understand how visitors interact with our website and allow us to improve our pages, checkout process, and customer experience.

You may choose to disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.

8. Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online platform, website, or electronic transmission is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

9. Data Retention

We will keep your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, including order processing, customer support, accounting, legal, and business record purposes.

When your personal information is no longer required, we may securely delete, anonymise, or archive it according to our business and legal requirements.

10. Your Rights

You may contact us to:

Request access to your personal information
Correct inaccurate or incomplete personal information
Request deletion of your personal information, subject to legal and business requirements
Withdraw consent for marketing communication
Ask questions about how your personal data is handled

We may need to verify your identity before processing any personal data request.

11. Third-Party Links

Our website may contain links to third-party websites, payment providers, courier services, or external platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. You are advised to read their privacy policies before providing any personal information.

12. Children’s Privacy

Our website is not intended for children under the age of 18 without permission from a parent or guardian.

If we become aware that we have collected personal information from a child without appropriate consent, we may take steps to delete the information.

13. Changes to This Privacy Policy

Regle Sdn Bhd may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices.

Any changes will be posted on this page with the updated effective date. You are encouraged to review this Privacy Policy periodically.